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Welcome to Audiography!

 

Looking for live music and entertainment in Melbourne, not audio repairs?

You might want to visit artist links in our Useful Links page

LP, tape, and video restoration services for everyone.

At Audiography we recover, repair, and convert any analogue recordings (audio and/or video) to CD or DVD, sounding and looking better than they ever have before!

And despite manually editing every click, pop, or jump, we cost far less than automated, pre-filtered LP-CD transcription services!

Because we enjoy doing what we do, we'll provide personalised, detailed, and audibly brilliant recoveries of your recording, for a fraction of the cost of other digitisation service providers.

So do we just fix vinyl recordings?

Nope. We provide digital recovery and repair services for all types of audio and video recordings, including (but not limited to) :

  • Records (vinyl, Bakelite, shellac, glass/gelatin, and lacquer) - 78s, 33s, 45s, EPs, and more
  • Tapes (reel, cassette, Dictaphone, 8-track)
  • Rare and specialised recordings (even wire and wax recordings!)
  • Video tapes (VHS, Beta, Hi-8, MiniDV, and more)
  • Photography (slides, negatives, photos, and documents)

For specific technical details on what the individual services can (and can't) do, please have a look at the appropriate service page on the left, or click one of the links in the list above.

For more general information, read on...

How much does a conversion or repair cost?

For detailed descriptions of our service costs, please check out the Service Costs page, but for a general idea, read on...

Undamaged recordings (in other words, recordings you'd be happy to play on your own equipment) cost just $45.00 for a standard LP or C60 cassette, $60.00 for a double LP or C90 cassette, $70.00 for a 2-hour video, and slides from just $0.96 per slide.

Don't be fooled by the ridiculously low price - all these prices include top-quality recovery with full noise reduction, click and pop reduction, track separation, and for presentation, full-colour cover artwork scan (where appropriate), and full track listings on the CD and the jewel case. We don't ever take shortcuts, and there are no hidden costs or legal disclaimers.

And please remember - what we offer as part of our standard conversion/repair services (track separations, track and artist listings, cover artwork, RIAA equalisation, noise reduction, etc) may not even be available from other service providers, or they may only provide the "enhanced features" if you request it, and then only at additional cost. What others may consider "Gold" or "Platinum" service, we offer as standard - just because we can.

But what about this LP I left in the car? It's melted!

If the recordings are badly damaged, that's rarely a problem, because not only can we repair the audio or video part of the recording, we can physically repair or reconstitute almost any physical recording.

We can recover and repair audio from cracked, warped, melted, broken, snapped, dirty, and chewed-up recordings, and in most cases we can even recover information from recordings that seem hopelessly damaged.

Broken reel or cassette tapes are no trouble, and we can even help with fungus and mould-infected tapes and discs, too. Unfortunately, as the saying goes, "You can't polish a turd" (pardon our language :), and if the tape or LP is brittle to the point of disintegration, or completely fused or worn out, it would be pointless to try and repair it. However - we'll always try to tell you up-front.

So what will it cost to fix my melted LP?

If the record or tape is really badly physically damaged and we believe it's repairable, we can offer a comprehensive recovery service that is expensive - but worth every cent. If you have a rare, precious, or unique recording that you thought you'd never listen to again because of warping, splitting, melting, cracking, flaking, or sticking - don't give up. Our Intensive Care service starts at just $75.00 per disk or tape, and in most cases we can recover nearly all the original recording. Badly mangled tracks can be recovered from an additional $35.00 per damaged track, and undamaged tracks are covered by the Intensive Care service charge (in other words, undamaged tracks are free)! We can't be fairer than that.

There are caveats that apply to these Intensive Care services - (we can't legally offer miracles as part of our services!) - but in most cases, we can successfully get all the audio off terribly damaged LPs and tapes, without further damaging the recording in the process.

And we'd like to bring up one final point - nearly all broken records, tapes, and other recordings we receive, must be physically repaired or manipulated in order to recover the audio or video information off them. But because of the number of technologies used to manufacture these recordings, we can almost never physically repair a recording (especially heat damaged or scratched/broken media) in such a way as to permit continued use of that recording.

To be honest, by the time we get most damaged recordings, the damage is so far gone, that the most we can do is extract the very best of what remains on the recording, and our skills and tools fix the sound or images, not the original physical recording. In most cases, we'll return the recording in far better condition than we received it, but we just can't reverse most heat and impact damage ("Ye canna ignore the laws of physics, cap'n!"), so the recordings themselves, while they are protected against further degradation, will most likely not be playable without risk of further damage. The magic we possess is in the digital domain.

If we are unable to recover or repair the recording, we must still charge a fixed handling fee of $25.00 plus return shipping.

But what if I don't like the recording I get back?

We're really confident - and proud! - of the work we do. But in a subjective world, we can't just hand back to you what we think is a great result, so we're more than happy to work with you. In 11 years, we've never disappointed a customer yet (touch wood). And we're still improving and enhancing our services every day/month/year, so we can stay on top of our game and continue to provide world-class audio and video recovery services and improve the results wherever we can.

Can you tell me more about your services?

For more specific information about the individual services, and what is (and what is not!) possible, please have a look at the appropriate service pages listed at the left. And if you have any questions or comments that aren't addressed by the information on this site, feel free to drop us a line by clicking on the "Contact Us" link at the top of the page. We'll respond to all questions and comments as quickly as possible, usually in the same day.

What about my 8mm films? Can you convert those, too?

There's not much we can't do with analogue and digital recordings...

However, analogue (cinefilm) recordings, as most film buffs know, need a great deal of expertise and skill! (Anyone can point a handycam at a wall and start up a projector, but that's not even close to protecting (let alone preserving) your film records!)

So for Super-8, 8mm, and 16mm film conversions, with and without audio, we strongly suggest you deal only with film experts. For the best results from all motion film types, try DVD Infinity, based in Sydney. These guys know exactly what they're doing when it comes to handling and recovering film stock, and unlike most other "film converters" you'll find listed in Google, they actually preserve and convert film the way we'd like to be able to!

But wait - there's more!

Here are a couple of examples of "outside the square" services we provide: Feel free to add or ask for your own!

  • Still have your nursery rhyme tapes or records? Put them on CD for your own kids and grandkids to enjoy!
  • Got an original, 1952 recording of Nellie Lutcher? Frank Sinatra? Billie Holiday? Bing Crosby? Get it saved now.
  • What about your tapes of grandpa? Uncle Fred telling risqué stories? Your first guitar solo? Your last bagpipe solo?
  • Movies of the kids growing up? First house? First car? Your debut? Put them on DVD so they don't wear out!
  • Re-order or skip any tracks on any album
  • Get your singles collection together on CD
  • Put your favourite cassette (or 8-track) tapes onto CD before they rot
  • Create your own "Favourites" CD from any original masters on any albums (great for the daily traffic jam)
  • Get rid of the awful breaks on modern reproductions of "concept" or symphonic albums
  • Insert or blend different versions of tracks - on one CD!
  • Group all your music types (one to get you through the vacuuming, another to help with the mowing, one for the kids...)
  • Create your own "Best Of..." albums for your favourite artists
  • .. and more.

The possibilities are endless, and we'll always try to help out with suggestions, alternatives, and ideas!

Questions?

All the information on all we do (and how we do it) is contained on the service overview page, so do check it out! If you have more specific questions that aren't answered there, or on the specific service pages.

Got a question? Check out our FAQ. Is your question not in our FAQ? Drop us a line!

And if you're interested in the mechanics of sound recordings and reproduction, and what you can do to maintain your musical collection, please have a look at our Wear & Tear page.

No-one else, anywhere else, provides this level of service - at any price.


A final word about prices...

Even our so-called "basic" services include individual noise reduction (based on the actual recording, not averaged mathematical models) and noise elimination to meet the needs of nearly all music lovers - and with prices starting from just $StandardCost per album, tape, or photo wallet, you can afford to keep your record, tape, video, or photo collection alive and accessible for the foreseeable future!

Please also bear in mind that the services we define as "standard" are at least equivalent to other "premium" or "specialist" services offered elsewhere. We don't use cheap paper, cheap CDs, or cheap ink, and we don't take shortcuts. We want to provide the best result, every time. And we do, every time. That's backed by a money-back guarantee.

More details on our standard pricing policy can be found on our service pricing page, so have a look there first. If you find that you still have questions, please contact us by the methods below, or fill out our Feedback form and tell us what you have in mind. We'll investigate your needs and get back with realistic answers!


Contact Information

We're available all day, every day, including weekends and public holidays. Because we do try to provide personalised service to everyone, we may be unable to respond immediately, from time to time, so please bear with us - we will respond as soon as possible! In most cases, we will contact you on the same business day, but if you can leave an after-hours contact number or email, we'll be happy to respond at any time that suits you.

Telephone
Freecall 1300 78 4576 (anywhere in Australia)
(03) 8802-4562 (International callers please use +613 8802 4562)
Postal address
20 Churinga Avenue, Mitcham. Vic. 3132. Australia.
Electronic mail
General Information: Support@audiography.com.au
Sales: Enquiries@audiography.com.au
Customer Support: Support@audiography.com.au
Webmaster: Webmaster@audiography.com.au

Send mail to Webmaster@audiography.com.au with questions or comments about this web site, or use our Contact form to report any issues.

Our street (postal) address is:

20 Churinga Avenue,

Mitcham.

Victoria.         3132

Phone Details:

Within Australia : Freecall 1300 78 4576 or (03) 8802 4562
Mobile phones may not be able to reach our freecall number, so please use the direct number instead.
International callers : +613 8802 4562    

Copyright © 2005-2008 Audiography
Last modified: 04-Jun-2009

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