Home FAQ Page Your Thoughts Rogues' Gallery Disclaimers Contact Us

Rogues' Gallery
 

Home
Service Overview
Service Costs
Vinyl To CD
Tape To CD
Video to DVD
Photography
Audiography Samples
Shipping
Wear & Tear
Forensic
Album Album
Useful Links

Sometimes, Seeing Is Believing!

Mostly, the recordings we deal with day-to-day are your average, garden-type, much-loved records or tapes. A little wear, a little tear, a bit of dust, maybe some scuff marks, but essentially playable.

Sometimes, though, the loving stops and the storing starts - and who knows what goes on in the garage (or basement, or roof-space or attic) at night? Or in a thunderstorm? Dog kennel? Hot day in the shed?

We'll always try and help out when things get messed up. Mostly, we can do wonderful things with broken recordings. Sometimes, unfortunately, we can't. Or so we've been told. So far, we haven't found a problem we couldn't come up with a solution for.

From time to time, we'll put up a photo or two of some of the more interesting - and challenging! - recordings we have to deal with. (With the owner's permission, of course, and we'll never divulge or give away any identifying information).

There are a couple of examples of the kind of serious damage that no-one else anywhere else could help with at the bottom of this page. We were able to help in each case.

Obviously, some damage results in parts of the recording disappearing, and we can't really do much in terms of replacing missing audio, but sometimes we're lucky, and you never know if you never try!

We've also included some simple do's and don'ts for these kinds of recordings, to help you give us the best chance of recovering the audio.

DO:

  • ...find all the pieces. If you're not sure where they are, try slipping a stocking over your vacuum nozzle and run it over the area where the damage occurred. Even tiny slivers can help us restore more of the recording.
  • ...put the pieces in a ziplock bag. It's best if large pieces are packed separately, to stop the little bits getting busted further.
  • ...wrap each large piece (and groups of smaller pieces) separately, and bubble-wrap each piece so they don't bash together during shipping.
  • ...securely pack the disk with high-density foam next to the play surface (see our shipping page for more details), to reduce the possibility of more flaking or damage during shipping. An hour spent carefully packing and wrapping can save time and effort, and result in a much better recording recovery!

DON'T:

  • ...try and fit the bits back together. It's probably OK if you're checking to see if any bits are missing, but just butting the edges together can further damage the mating edges, and can flake off even more of the surface layer. This is critical with glass/gelatin recordings. Lay it out on a chux or butcher's paper and see if there's anything big missing, but be gentle and don't try to force-fit, ever!
  • ...try and glue the bits back together, and especially not with "superglue" (or any other cyanoacrylate or epoxy resin) - they're the most unforgiving glues of all. The risk is that superglue will find one spot between each part and create a perfect bond at that instant- and if it's misaligned when that happens, the only thing you can do is break it again. Not good. Epoxy glues are just as bad, as they tend to take a long time to cure, and while they do, they will ooze and leak all over the bottom of the recording. Not to mention what some epoxy resins will do to plasticised polymers (hint: dissolves).
  • ...chuck it! (Not even if it looks like rubbish). We really can do amazing things with recordings, as long as we get them while they're still vaguely playable.

 


The Gallery

.

78 / 2 = 38 RPM?

This bakelite 78 had been sat on. The good news was that we recovered all audio and were able to minimuse the gap damage.

The bad news was that a previous repair attempt had left large areas of cyanoacrylate resin (superglue), which leaked under the surface coating and was absorbed into the matrix (carbon filler), swelling the edges and partly dissolving the surface.


Send mail to Webmaster@audiography.com.au with questions or comments about this web site, or use our Contact form to report any issues.

Our street address:

20 Churinga Avenue, Mitcham. Victoria. 3132.

Phone Details:

Within Australia : Freecall 1300 78 4576 or (03) 8802 4562

Please note : some (most) mobile phones are not able to connect to ANY 1300 numbers. If you call and hear "The person you are calling has blocked your number" or "Unable to connect, please check the number before calling again", please call us using our 'normal' STD number and mention the problem, and we will alert Optus. Different mobile providers may make 1300 numbers available on non-standard contracts, so you may want to take up the battle with your mobile provider. In that case, good luck!

We sincerely apologise for any inconvenience caused.

International callers : +613 8802 4562    

Copyright © 2005 Audiography
Last modified: 05-Jul-2008

Visitor Count: